ToolOpenAI

OpenAI launches Businesses in ChatGPT beta

Original title: Introducing Businesses in ChatGPT

Plain language

What it is: OpenAI introduced Businesses in ChatGPT in beta. This allows companies to manage their business information, view engagement insights, and use business agents to connect with users.
How it works: Businesses claim and verify their organization in a tool called Business Hub, where they can update details and add product feeds with pricing. They can also view aggregated statistics like mentions, website clicks, and common conversation themes.
Where it is available: Business Hub is available to eligible businesses where ChatGPT is available. Business Agents are currently available to eligible ecommerce and online service businesses in the United States.
Example: A customer comparing products can ask about the differences between two options, and the Business Agent will answer using the company's specific information.

What it is: OpenAI launched Businesses in ChatGPT in beta, introducing the Business Hub for profile management and analytics, alongside Business Agents for conversational interactions.
How it works: Verified businesses can upload product feeds with pricing and availability, and access aggregated metrics such as mentions, clicks, and discovery topics. Eligible organizations can build, test, and deploy a Business Agent that interacts with users in a dedicated chat interface separate from main ChatGPT conversations.
Where it is available: Business Hub is open to eligible businesses in locations where ChatGPT is supported, with Shopify integration available. Business Agents are limited to eligible ecommerce and online service businesses in the United States.
Example: Shopify merchants can connect their store directly from the Business Hub or their Shopify admin panel to streamline the verification process.

The headline and explanation on this page are based on OpenAI's post. The full details are in the original.

Introducing Businesses in ChatGPT