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Detail 04 · AI news · xAI

What's happening at Grok

xAI builds Grok, available in its own app and inside X. Developers use the xAI API.

Company
xAI
Items
7
Updated
Sources

New models

1 item
  1. Model
    Illustration: xAI launches Grok Voice 3.0: under 1 second response

    xAI launches Grok Voice 3.0: under 1 second response

    Original title: Introducing Grok Voice 3.0

    What it is
    Grok announced Grok Voice 3.0, a new speech-to-speech model for voice conversations. It is designed to resolve customer support calls quickly, with a response time of under one second, and costs less than comparable models.
    How it works
    The model handles natural conversation flow, including pauses, interruptions, and taking turns speaking. It can also understand different accents and handle background noise during calls.
    Where it is available
    It is available in the Speech to Speech API. It is also used in Tesla vehicles and Starlink call centers.
    Example
    Starlink call centers use the model to answer customer calls, verify customer identities, troubleshoot hardware issues, and issue credits without human intervention.

Tools and products

4 items
  1. Tool
    Illustration: Sales teams build shared bots with Grok Bot

    Sales teams build shared bots with Grok Bot

    Original title: Your next sales teammate should be a Grok Bot

    What it is
    The SpaceXSI sales team created Shared Bots using Grok Bot to help with sales tasks like finding prospects, creating price quotes, and reviewing deals. These bots allow the entire team to work using the same updated business knowledge.
    How it works
    The bots connect to internal company systems and follow specific business rules. They perform tasks based on each user's permissions, and humans must review their decisions and customer communications.
    Where it is available
    The bots are used within the Grok Bot application, which is available for macOS, and connect with systems like Salesforce, Slack, and Ironclad.
    Example
    A sales representative can use the Account Intel Bot to automatically read a meeting transcript, update Salesforce, and draft a follow-up email.
  2. Tool
    Illustration: Grok Bot adds AI tools to detect and clear incidents

    Grok Bot adds AI tools to detect and clear incidents

    Original title: Using Grok Bot to detect and respond to incidents

    What it is
    Grok Bot has introduced two new AI assistants, IncidentWatch and IncidentSweep, to help customer support teams manage product incidents. These assistants help detect issues early and respond to customer tickets in bulk.
    How it works
    IncidentWatch monitors customer support tickets for sudden increases in similar complaints and alerts engineers. Once the issue is resolved, IncidentSweep drafts responses for all affected tickets, which a human engineer reviews and approves before they are sent out.
    Where it is available
    These features are part of Grok Bot, which is available for macOS or by contacting sales.
    Example
    During an incident on September 18, IncidentSweep cleared 204 support tickets in about 10 minutes after an engineer approved the batch.
  3. Tool
    Illustration: xAI bundles Grok, Cursor, and X Premium

    xAI bundles Grok, Cursor, and X Premium

    Original title: Introducing The X Subscription

    What it is
    Grok introduced "The X Subscription", which combines Grok, Grok Bot, Cursor, and X Premium into a single subscription plan.
    How it works
    The plan offers a shared pool of Grok model usage that works across Grok apps, the Grok tab on X, and the Cursor coding tool. Users can choose from different tiers, and existing subscribers can keep their current plans or switch to the new one.
    Where it is available
    It is available to new customers starting today and will roll out globally to everyone over the next few days. Existing subscribers can find the option to switch in their account billing settings.
    Example
    A business owner can buy a single subscription to get access to Grok for chat, Grok Bot for AI teammates, and X Premium features like creator tools.
  4. Tool
    Illustration: Grok launches Team Bots: shared AI teammates

    Grok launches Team Bots: shared AI teammates

    Original title: Team Bots: shared AI teammates that learn as they work

    What it is
    Grok has launched Team Bots, which are shared AI teammates that can work and learn together with a team.
    How it works
    You give the bot files, instructions, and access to apps, then share it with your team. Each team member can talk to it privately, and the bot remembers what it learns to improve over time.
    Where it is available
    It is available in public beta on Teams and Enterprise plans.
    Example
    An insurance company named Harper built a Team Bot to identify customers with lapsed policies and help them reinstate their coverage.

Behind the scenes: company and research

1 item
  1. Company
    Illustration: SpaceX Super Intelligence launches Grok partner network

    SpaceX Super Intelligence launches Grok partner network

    Original title: Introducing the SpaceX Super Intelligence Partner Network

    What it is
    SpaceX Super Intelligence announced the SpaceX Super Intelligence Partner Network. This is an official program for companies that build products, solutions, and services using Grok.
    How it works
    The program has two types of partners. Transformation Partners help businesses deploy Grok, while Marketplace Partners build plugins and integrations to connect Grok with other tools.
    Where it is available
    The program is available globally for partner companies, and businesses can apply on the x.ai/partners website.
    Example
    For example, Snowflake works with the network to ensure that AI coding agents follow organizational rules and security standards.

Money, IPOs and deals

1 item
  1. BusinessTechCrunch
    Illustration: Judge rejects xAI request to dismiss pollution lawsuit

    Judge rejects xAI request to dismiss pollution lawsuit

    Original title: Judge allows NAACP lawsuit over xAI data center pollution to move forward

    What it is
    A federal judge rejected a request by xAI to dismiss a lawsuit filed against it by the NAACP. The lawsuit accuses the company of violating the Clean Air Act at its data center.
    How it works
    The lawsuit claims xAI installed and operated gas turbines to power its data center without getting the required air permits. xAI argued the turbines are mobile and exempt from permits, but the judge rejected this argument.
    Where it is available
    This applies to xAI's Colossus data center located outside Memphis.
    Example
    The company allegedly installed and operated at least 35 combustion turbines at the site without obtaining the necessary preconstruction or operating air permits.
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